Crisis Management
Aqua Danone Internal Crisis Management
INFO
Overview
Following a viral video recorded by employees during flooding at one of Danone Aqua’s production sites, public concerns emerged regarding product hygiene. Markathing designed an internal crisis communication campaign centered on the simple tagline “Saring Sebelum Sharing (3S).” Through posters, videos, and an easy-to-remember jingle, the campaign educated frontline employees on responsible social media behavior. The initiative strengthened digital awareness and helped foster a more thoughtful, informed internal communication culture.
Client
PT Aqua Golden Mississippi (Danone Aqua)
Service
Public Relations – Crisis Handling

Generating Industry-Wide Media Exposure
Generating Industry-Wide Media Exposure

Protecting Institutional Trust During Crisis
Protecting Institutional Trust During Crisis

Activating Employee Advocacy at Scale
Activating Employee Advocacy at Scale

Turning Fraud Awareness into Customer Action
Turning Fraud Awareness into Customer Action

Rebuilding an International School Identity
Rebuilding an International School Identity

Communicating with Global Investors